Utilizamos cookies propias y de terceros para mejorar nuestros servicios, facilitarle un acceso más rápido a los mismos y personalizarlos mediante el análisis de sus hábitos de navegación. Si continúa navegando, consideramos que acepta su uso.
Puede obtener más información en nuestra política de cookies


Privacy and Data Protection Policy

This website is the property of Sociedad General de Aguas de Barcelona, S.A. (hereinafter SGAB), company with Spanish tax identification no. A-08.000.234, registered in the Mercantile Registry of Barcelona. The company has its headquarters at C/ Santa Leonor, 39 - 28037 Madrid, and is the owner of the domains ‘www.agbar.es /www.sgab.es /www.sgab.net /www.sociedadgeneraldeaguasdebarcelona.es / www.sociedadgeneraldeaguasdebarcelona.net’ and associated websites.

In accordance with current legislation governing personal data protection, SGAB hereby states that the personal data that the user may provide to us by completing forms or through contact emails on this website and any data accessed through user browsing, queries, requests or operations carried out through this website will be collected in electronic files that have previously been registered to this effect with the relevant data protection agency. The ownership and processing of these files will be the responsibility of SGAB.

The collection and electronic processing of personal data that the user provides to us through the contact email address available on the website will be carried out by SGAB for the sole purpose of answering the queries posed via said communication, and to send information to the user on those subjects in which he or she has expressed a particular interest.

The owners of the data may, at any time, exercise their right to access, correct, delete or oppose its use pursuant to data protection legislation by sending the request in writing, indicating the action being requested, to info@agbar.es.

In any case, SGAB hereby informs the user that the technical and organisational security measures necessary to guarantee the safety of personal data and reasonably ensure the protection of personal data and avoid any loss, misuse or unauthorised alteration, processing or access are in place, all in accordance with Article 9 of the Spanish Law on Data Protection (LOPD) and in Royal Decree 1720/2007 of 21 December, approving the regulation implementing said Law.

This site may contain links or references to other websites that do not come under our control and therefore this data protection policy is not applicable to them. Users are recommended to read the information on the subject on each website they visit. The user has sole liability for his or her access to such pages.

Legal Advise

This website is managed by: Sociedad General de Aguas de Barcelona, S.A. (hereinafter SGAB), with Spanish tax identification no. A-08.000.234 and headquarters at C/ Santa Leonor, 39 - 28037 Madrid.

Anyone who accesses and uses the SGAB website becomes a ‘user’ and as such accepts these general terms and conditions fully and without reservations, as well as the specific conditions that may where appropriate complement, modify or substitute the general terms and conditions in regard to specific services and conditions of the website.

Terms of Website Use


These general terms and conditions regulate the use (including access, creation, editing, modification and removal) of this website, which belongs to SGAB, including the content and services provided through said website. Any individual accessing this website is considered a ‘user’ and expressly, automatically and voluntarily accepts the general terms and conditions that are applicable at all times of access to said website, and the specific conditions that in some circumstances may be applicable.

SGAB reserves the right to modify at any time without consultation and without the need to provide advance warning, the structure and design of the website; to change or remove services or content and to change the conditions of access and/or use of the website.


The user is aware of and accepts that they have sole liability for their use of this website. The use of the website for illicit purposes or purposes that may be detrimental to SGAB or any third party is prohibited. Throughout their use of the website, the user undertakes not to engage in any behaviour that may be detrimental to the image, the interests and/or the rights of SGAB and/or third parties or that could damage, disable or overload the website, or that could prevent the normal use of the website in any way.

SGAB will adopt security measures that are considered adequate for detecting the existence of viruses. However, the user should be aware that the security measures of online IT systems are not entirely reliable and SGAB cannot therefore guarantee the non-existence of viruses or other elements that could cause changes to the IT systems employed by the user or to their electronic documents and files contained in these.

Industrial and intellectual property rights

All of the information contained in the website (images, graphic design, source code, design, browsing structure and databases) are the property of SGAB.

Operating rights for this website and any of its content, elements and specifically the rights of use, exploitation, distribution, transformation and public communication will at all times remain, exclusively for the legally anticipated period of validity of said industrial and intellectual property rights and on a global level, the property of SGAB. This includes any improvement, adaptation, translation or perfecting of any of the content, elements or other material created, edited and/or modified by the user. The user may not use trademarks registered by SGAB, commercial names, designs, know-how or any other distinctive symbol of SGAB without prior express consent to this from SGAB.

The user may not change or reproduce this information in part or in full without the express prior consent of SGAB. This includes but is not limited to the following points: 1) The user is not authorised to withdraw, avoid or manipulate the copyright or any other data identifying the rights of SGAB, or any other protection mechanisms. 2) The user is not authorised to remove, decompile or invert the databases in which the website information is contained. All of the information on the website is protected by author’s rights. The unauthorised use of the information contained in this website, its resale or any damage to the intellectual or industrial property rights of SGAB shall invoke the legally established responsibilities. The brands (distinctive signs and logos) that appear on the website are owned exclusively by SGAB and are duly registered or in the process of registration. The names of other products, services and companies that appear in this document or on the website may be brands or other distinctive signs registered by their respective and legitimate owners.

Legal disclaimer

SSGAB accepts no liability for losses or damages resulting from the use of the content of its website. In particular, SGAB accepts no responsibility for the content or the status of links contained in this website that may take the user to other websites and pages managed by third parties. SGAB accepts no responsibility for the content or the status of said websites and pages. Access to these via this website does not imply that SGAB recommends or endorses the content of said sites. SGAB accepts no liability for technical faults in the service provided by its server centre or by the communication networks, or for problems caused by the incorrect operation or use of browser versions that are not optimised. Access to the website and whatsoever use that may be made of the information on the site is the sole responsibility of the user. SGAB will not be held responsible for any consequence, damage or loss that may result from said access to or use of the information. SGAB accepts no liability for possible security errors that may occur or possible damages that may be caused to the user's IT system or the files or documents stored in this, due to the presence of a virus on the user's computer used for connecting to the services and content of the website, to a malfunction in the browser or to the use of non-updated versions of the browser.

Hyperlinks and linked websites

The provision of a hyperlink in no case implies the existence of relations between SGAB and the owner of the site or the web page on which the hyperlink appears, nor the acceptance or approval by SGAB of its content or services. SGAB reserves the right in all cases to block or remove any hyperlink to its website at any time, particularly where there is suspected illicit activity or content involving the website on which the hyperlink appears.

The SGAB website provides the user with hyperlinks or technical devices for linking (e.g. links or buttons) that give the user access to Internet sites or portals that belong to or are managed by third parties (linked sites). These tools are provided solely for the search for and access to information, content and services available on the Internet. SGAB neither offers nor markets the information, content and services available in the linked sites either itself or through third parties, nor does it endorse, supervise or control the content and services or any other material of any type on these sites in any way. By using these sites, the user accepts sole responsibility for browsing through these sites.

Applicable legislation and jurisdiction

These General Terms and Conditions are governed by Spanish law.

SGAB and the user submit to the judgements of the courts and tribunals of the city of Barcelona for the resolution of any questions or legal disputes that may emerge as a result of the provision of the service of this website and the content therein or concerning the interpretation, application, fulfilment or non-fulfilment of the details of these terms and conditions, with expressly waiver of any other jurisdiction to which they might have recourse.